Orders, Shipping and returns policy
Answers to our most frequently asked questions are just one click away.
For the latest shipping, order, return, and store information, please click here.
Orders
In addition, please be aware that due to circumstances beyond our control some orders may be delayed beyond the estimated delivery dates.
To check the status of your order, please sign in to your DTRT account.
Shipping
Answers to our most frequently asked questions are just one click away.
For the latest shipping, please click here.
Returns and Refunds
All DTRT purchases have a 7-day returns policy.
Please note that it may take longer than usual to process returns and issue refunds. Thank you for your patience.
Get Help
If you have additional questions, please see mail us.
additional information
For additional information, please see our statement on COVID-19.